What is the Service Excellence Programme?

The University’s vision is to recruit and develop the world’s most promising students and most outstanding staff and be a truly global University benefiting society as a whole.

In support of this vision, the University has committed to a review of key professional service functions to ensure that we get the best from the sum of our efforts by building effective and efficient services. The initiative, which is known as the Service Excellence Programme, is being run by colleagues in Colleges, Schools and the Centre together in a joint approach. This joint approach is fundamental to ensuring we realise the benefits from the programme that we are looking for. The University teams are being assisted by KPMG who are providing independent guidance and expertise.


Find out more on the Service Excellence Programme website.

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